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Privacy Policy

Dog in the Closet takes your security seriously and takes reasonable steps to protect your information. While no data transmission over the Internet or information storage technology can be guaranteed to be 100% secure, we have installed a number of security measures to protect your information. This Privacy Policy discloses the privacy practices for Dog in the Closet and this website. Dog in the Closet respects your privacy. As part of our business operations, Dog in the Closet collects and, in some cases, disclose information about you. This Privacy Policy describes the information that is collected about you and what may happen to that information. By visiting www.doginthecloset.com, you expressly consent to our use and disclosure of your personally identifiable information in accordance with this Privacy Policy.

INFORMATION WE COLLECT

Dog in the Closet automatically tracks certain information about you based upon your use of this website. This information is used to conduct internal research on our customer's demographics, interests, and behavior to better understand and serve our customers. This information is compiled and analyzed on an aggregate basis. This information may include the URL that you just came from, what browser you are using, and your IP address.

COOKIES: In addition, Dog in the Closet uses "cookies" on certain pages of our site. Cookies are small files that can be used to track a user's steps. Some features of our website may only be available through the use of a cookie. Cookies can also help us provide information which is targeted to your interests. Cookies are stored on your hard drive, not on our site. Most cookies are automatically deleted at the end of a session. The only personal information our cookie can contain is information that you supply yourself.

YOUR CORRESPONDENCE: If you send Dog in the Closet emails, letters, or other personal correspondence, we may collect such information into a file specific to you. If you order by phone, fax, or email, we collect some additional information, including billing address, credit card number and credit card expiration date.

OUR USE OF YOUR INFORMATION

PROMOTIONAL USE: Dog in the Closet uses personal information about you to enhance our marketing and promotional efforts, and to improve our content and services. Dog in the Closet may also use your information to deliver to you advertisements, new products & services, promotions, and other information that is targeted to your interests.

WHOLESALE CUSTOMERS: Dog in the Closet uses your Store Name & Address to refer retail customers to shop in your store. If you do not want this information displayed on our site or given to retail customers who contact us by phone or email, please email us at info@doginthecloset.com and this information will not be provided to retail customers.

ORDERS PLACED BY PHONE, FAX, & EMAIL: Name, billing address, credit card number & credit card expiration date are kept on file for any wholesale customer placing an order by phone, fax, or email. We use this information to facilitate the processing of future orders.

SECURITY STEPS WE HAVE TAKEN

ORDERS PLACED ON OUR WEB SITE: Dog in the Closet uses Secure Socket Layer (SSL) encryption when transmitting certain kinds of information, such as financial services information or payment information on our web site. Any time Dog in the Closet.com asks you for a credit card number for payment or for verification purposes, it will be SSL encrypted. The information you provide will be stored on secure servers. Once you choose to store or enter your credit card number on Dog in the Closet.com, it will not be displayed back to you in its entirety when you retrieve or edit it in the future. Instead of the entire number, you will only see the last four digits of your number.

ORDERS PLACED BY PHONE, FAX, OR EMAIL: Dog in the Closet maintains reasonable physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.

REPORTING INCIDENTS: If you believe your Dog in the Closet account has been compromised, please report the incident to us immediately. (1-972-875-3647)

OUR DISCLOSURE TO THIRD PARTIES

We use practices that are consistent with standards in the industry to protect your privacy. We cannot, however, promise that your personally identifiable information or private communications will remain private. For example, third parties may unlawfully intercept or access transmissions or private communications.

THIRD PARTY SERVICE PROVIDERS: We may employ other companies & individuals to perform functions on our behalf. Examples include providing Web site services, fulfilling orders, delivering packages, sending postal mail and email, processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.

OUR PROTECTION & PROTECTION OF OTHERS: We release account & other personal information when we believe release is appropriate to comply with the law or protect our rights, property, or safety of our users and others. This includes exchanging information with other companies and organizations for fraud protection & credit risk reduction.

MINORS

Our site is intended for persons over the age of 18. If you are not 18 years old, please do not submit your name, address, email address, or any other personal information to us.

PRIVACY POLICY CHANGES AND QUESTIONS

Dog in the Closet may update this Privacy Policy from time to time. Please check this page periodically for any changes. By using our website following the posting of a change to this Privacy Policy, you consent to the updated Privacy Policy. If you have any questions or concerns regarding this Privacy Policy, please email us at info@doginthecloset.com or call us at 1-972-875-3647.


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